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  Write to Us: Support@blippar.com 

  Our Slack Channel: WebAR SDK Support
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Known Issues (v1.2.0)

Surface Tracking

• After surface scanning, very randomly the object appears 5 meters above the scanned surface. Observed only with AFrame rendering engine.

Marker Tracking

• Soft freeze is observed when an image is scanned and before the 3d model is displayed
• Sometimes Marker Pose Estimation goes wrong if the features are too low
• Sometimes the 3d Model slips from the Marker surface

PlayCanvas

• Multiple scenes project is not supported.
• Portal Experience not supported with PlayCanvas rendering engine.
• Very randomly the initial rotation of the object looks tilted from the ground.

Babylon.js

• Some transparent GLB model's(like a glass bottle) background appears black.
• Portal Experience not supported.

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